Privacy Policy.

1. Who we are

JROJAS LLC is a credit repair and credit education business serving New York City, operating this website at jrojasllc.com. For any privacy question, reach us at or .

2. Information we collect

We collect information you give us directly, such as when you:

• Fill out the free-analysis or contact form on this site (name, phone, email, city, and the reason for your inquiry).
• Book an appointment (name, phone, email, city, preferred language, and appointment details, which we store to issue and manage your booking code).
• Call, text, WhatsApp, or email us directly.

We also collect limited technical information automatically, such as general usage data from our website host (Netlify) and the language you select, which is remembered in your browser's local storage so the site loads in that language on your next visit. We do not use tracking cookies or advertising pixels on this site.

3. How we use your information

• To respond to your inquiry and schedule your free credit analysis.
• To provide credit repair and credit education services once you engage us, consistent with any signed service agreement.
• To send appointment confirmations and, where you've asked for it, reminders.
• To improve this website and our services.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

4. Third-party services we use

A few outside services support this website and our booking process:

• Netlify hosts this website and its booking functions, and stores appointment records we create when you book a call.
• Formspree may relay a copy of a submitted form to our email inbox as a booking notification.
• SmartCredit and MyFreeScoreNow are independent credit-monitoring and report services we link to as affiliate partners (see our Affiliate disclosure in the site footer and Section 5 below). If you choose to sign up with either, the information you provide them is governed by their own privacy policy, not ours.

We do not control, and are not responsible for, the privacy practices of these third-party services once you leave jrojasllc.com or submit information directly to them.

5. Affiliate links

Some links on this site — including links to SmartCredit and MyFreeScoreNow — are affiliate links. If you sign up through one of these links, we may earn a commission at no additional cost to you. These products are optional, separate from our credit repair services, and never a requirement of working with us.

6. Data retention and security

We keep the information you provide for as long as reasonably needed to deliver our services, comply with our legal and recordkeeping obligations, and resolve any disputes. We take reasonable technical and organizational measures to protect your information, but no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your choices and rights

You can ask us at any time to:

• Tell you what personal information we hold about you.
• Correct inaccurate information.
• Delete your information, subject to any records we are legally required to keep.
• Stop contacting you for marketing purposes.

To make any of these requests, contact us at or .

8. Children's privacy

This website and our services are directed to adults. We do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after a change means you accept the updated policy.

10. Governing law

This policy is governed by the laws of the State of New York, without regard to its conflict-of-law principles.

11. Contact us

Questions about this policy? Reach JROJAS LLC at , , or by WhatsApp on the same number. We're based in New York City and serve all five boroughs.

This page is provided for general information and does not constitute legal advice. It is not a substitute for review by a licensed attorney, particularly regarding obligations specific to credit repair organizations under the Credit Repair Organizations Act and applicable New York State law.